Tuesday, July 26, 2022
Server: sg11.cloud.is.sg Posted: 07:19 am 26/07/22 Updated: 10:32 am 26/07/22 Maintenance Start Time: 07:30 am 26/07/22 Estimated duration: 3 hours Status: Resolved As we are noticing disk issues with the server and will take down the server for maintenance on 27th July (7:30 am to 10:30 am) for 180 minutes. The services will be affected during this time frame. We...
Tuesday, October 17, 2017
Update:: The SMTP service is back online on the server now. This alert will now be closed. If you continue to have any issues, please feel free to contact the support department via System Portal ticket. Thank you for your patience while this alert was active.
Monday, October 16, 2017
We are currently facing issues with outgoing email messages on multiple servers which is causing all/most emails sent on those servers to result in an error. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it. We will keep you updated further through this thread. Thank you for your understanding and patience....
Monday, October 17, 2016
UPDATE: The bs1-Singapore server is now back online with all services responding as expected. Please contact the support department if you are experiencing any further issues. Thank you for your patience and great understanding.
Monday, October 17, 2016
SERVER UP TIME: 17:59 pm +8 GMT 17/10/2016 STATUS: Resolved The raid array rebuild has been completed and all containers are back online now. We're currently working on restoring existing emails back to mailboxes and will post updates when emails has been fully restored. We appreciate your patience and understanding while we work to restore normal service.
Monday, October 17, 2016
We had created a temporary server for users that need to send/receive emails while the existing bs1-Singapore is down. Please contact us if you require the service.
Monday, October 17, 2016
DISRUPTION START TIME: 12:45 pm +8 GMT 17/10/2016 ESTIMATED DURATION: 4 hours STATUS: Resolved We're getting in touch with you to let you know about a service interruption affecting the server bs1-singapore. After scanning the harddisk raid array, it seems that the performance is still depleted. One of the harddisk fail to work and we have to replace the harddisk. We sincerely...
Monday, October 17, 2016
DISRUPTION START TIME: 08:36 am +8 GMT 17/10/2016 ESTIMATED DURATION: 4 hours STATUS: Resolved Unfortunately, we've encountered a disk issue with the server bs1-Singapore that requires immediate attention. We're currently working on resolving the issue, and will post updates here when more information is known or the issue has been resolved. Websites and control panels may...
Thursday, March 3, 2016
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Friday, September 11, 2015
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